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Tracking Order

How will I know that my order has been shipped and how can I track it?

Once your order has been shipped, we will email you the tracking information.  This information is usually sent to you 1 - 2 days after your order has been shipped. 

If you still haven't received this information after 4 working days, please call our customer service on 02 8824 6401.

Can I check my order status from my Ladder Central's account online?

If you place the order while you are logged in to your Trolley Outlet's account, you can find this information by clicking the Order History from the top menu.